InJourney Airports Borong 32 Penghargaan Kepuasan Penumpang ACI 2025

“Program ASQ punya alat ukur spesifik untuk kepuasan penumpang. Mereka melihat kualitas layanan dan pengalaman pelanggan di bandara secara detail. Makanya, hasil survei ASQ ini jadi salah satu referensi utama dunia untuk menilai kinerja sebuah bandara,” jelasnya.

Berikut daftar lengkap kemenangan bandara-bandara InJourney Airports di ACI ASQ Customer Experience Awards 2025:

1. Bandara Soekarno-Hatta Tangerang
- Best Airport at Departures: over 40 Million Passengers in Asia-Pacific
- Cleanest Airport in Asia-Pacific

2. Bandara I Gusti Ngurah Rai Denpasar
- Best Airport of 15 to 25 Million Passengers in Asia-Pacific

3. Bandara Sultan Mahmud Badaruddin II Palembang
- Best Airport of 2 to 5 Million Passengers in Asia-Pacific
- Airport With The Most Dedicated Staff in Asia-Pacific
- Most Enjoyable Airport in Asia-Pacific

4. Bandara Sultan Syarif Kasim II Pekanbaru
- Best Airport of 2 to 5 Million Passengers in Asia-Pacific

5. Bandara Internasional Yogyakarta
- Best Airport of 2 to 5 Million Passengers in Asia-Pacific
- Cleanest Airport in Asia-Pacific
- Airport With The Most Dedicated Staff in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific
- Most Enjoyable Airport in Asia-Pacific
- ACI World Director General’s Roll of Excellence

6. Bandara Adi Soemarmo Solo
- Best Airport under 2 Million Passengers in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific
- Most Enjoyable Airport in Asia-Pacific
- Cleanest Airport in Asia-Pacific

7. Bandara Pattimura Ambon
- Best Airport under 2 Million Passengers in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific
- Cleanest Airport in Asia-Pacific
- ACI World Director General’s Roll of Excellence

8. Bandara Sultan Hasanuddin Makassar
- Best Airport of 5 to 15 Million Passengers in Asia-Pacific
- Airport With The Most Dedicated Staff in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific
- Most Enjoyable Airport in Asia-Pacific

9. Bandara Supadio Pontianak
- Best Airport of 2 to 5 Million Passengers in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific

10. Bandara SAMS Sepinggan Balikpapan
- Best Airport of 5 to 15 Million Passengers in Asia-Pacific
- Most Enjoyable Airport in Asia-Pacific
- Easiest Airport Journey in Asia-Pacific
- Cleanest Airport in Asia-Pacific